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Daily credit eligibility can be affected by account status or suspected multi-account abuse. If you believe your account was restricted by mistake, contact support for review.

Yes, the maximum number of voice models is tied to your subscription plan. However, you can use the same model to create an unlimited number of songs.

You can manage your subscription cancellation in three ways: 1. Portal cancellation: Cancel directly through the Billing portal in your account settings. 2. PayPal cancellation: If you paid via PayPal, please log in to your PayPal account to cancel — we cannot process this on our end. 3. Email cancellation: Send us an email and our team will handle it manually. Please note: If you choose email cancellation, the process is only complete once you receive our confirmation reply.

Yes! You can use the AI Voice Cover feature in Voice Lab to create songs with your own voice model.

If your cover generation failed, please check whether your lyrics or melody match existing copyrighted content (i.e., well-known or copyrighted songs). If so, we are unable to generate the cover. Please note: 1. Even if you sing the cover yourself, there is still a chance it may be flagged by our copyright detection system. 2. We recommend trying a few more times with slight variations. 3. If it still fails after multiple attempts, it likely means this particular content cannot be processed with our current system.